Strategy, AI, custom software, and resilient systems designed around how your business actually works.

Sky Link Solutions is a founder-led technology consultancy and custom solutions partner in Pleasanton, CA. We help founders, professional firms, and growing organizations turn complex operations and ambitious ideas into practical, secure technology.

How we work.

Begin with the problem, not the product.

Most technology projects fail before anyone writes code: the wrong problem, the wrong buy-versus-build call, or a stack that doesn't match the work. Every engagement starts with discovery — separating symptoms from causes, mapping people, process, systems and data, and deciding whether to buy, integrate, improve, or build. Sometimes the answer is a spreadsheet. We'll say so.

Integration, not an extension.

We don't bolt on as an outside vendor. We work inside your operation until we understand it better than the software you're paying for, and the solution is designed around that — a process change, an integration, a custom tool, or a stronger foundation. Whatever fits.

One standard at any size.

A team of five carries the same data liability as a team of five hundred and deserves the same leverage. Founder-led means senior-level strategy and hands-on execution on every engagement, without one-size-fits-all packages, unnecessary complexity, or AI for AI's sake.

A conceptual evidence study: loose fragments on glass slides become an aligned record, oriented by three isolated blue registration points.
Working model / 01From fragments to a working record.

What we do.

Strategy

Deciding what to build — and what not to.

  • Technology strategy and solution architecture
  • Operational discovery and workflow design
  • AI opportunity and readiness assessment
  • Product and MVP planning
  • Technology modernization planning

Where it starts:a discovery session on one real problem.

Start a conversation

Build

Custom software, designed around how the business runs.

  • Custom web applications
  • Internal tools, portals, and dashboards
  • AI-enabled workflows, assistants, and decision-support tools — human-in-the-loop by default
  • Business process automation
  • Systems and data integrations, APIs
  • Rapid prototyping and MVP development

Where it starts:a prototype you can put in front of real users in weeks, not quarters.

Start a conversation

Foundation

The infrastructure you shouldn't have to think about.

  • Cybersecurity and operational risk reviews
  • Cloud, network, and workspace modernization
  • Microsoft 365 and Google Workspace
  • Backup, recovery, and business continuity
  • Compliance-ready technical controls — aligned to what applies to you (IRS Pub 4557 / FTC Safeguards, ABA client-data duties, HIPAA Security Rule, PCI DSS). We align controls; we don't certify compliance.

Where it starts:a free, non-intrusive security snapshot.

Free security snapshotThe Foundation stack.
See what we've tested in the Lab

The Lab / Revision record

ACTIVE R&D

LAB STATUS: ONLINE

We do not recommend technology because it is new. We prototype it, test its failure modes, document what held up, and reject what did not. These logs are selected notes from real Sky Link product work, security reviews, and applied-AI experiments.

A conceptual scope model: three blue registration points inside a clear circular boundary, with one narrow opening aligned to a single glass record outside.
Working model / 02Defined scope. Controlled access.
01VALIDATING

Hermes / FieldThread: Constrained Agent Architecture

Turning everyday field messages, photos, and voice notes into structured project records without giving AI unrestricted control.

Engineer’s notes

FieldThread uses the Hermes agent to interpret existing field communication and convert it into traceable, organization-scoped records. Development has focused on source attribution, anti-fabrication rules, constrained write commands, project routing, audit history, append-oriented corrections, and recovery. Real incident testing exposed identity-attribution and stale-deployment failure modes, which were converted into explicit verification controls. The system is in controlled alpha and still requires broader tenant-isolation and adversarial testing before wider use.

02REJECTED

Unverified Live Gmail Automation

Evaluating whether an AI-assisted mail application should be trusted with live mailbox changes.

Engineer’s notes

The answer was no—not until its provider boundary and recovery behavior could be proven. Live Gmail reads and writes were disabled by default, while unqualified send, draft, trash, and label operations were made to fail closed. One folder-filing operation was rebuilt as a typed, journaled, restart-resumable command with read-back verification and Undo. Seventeen deterministic tests now pass, but valuable Gmail accounts remain blocked until authentication, synchronization, message creation, attachment, and recovery workflows complete the qualification process.

03DEPLOYED

Occasly: Secure Invitation & RSVP Platform

Taking a design-led product from early prototype to a live, mobile-first application with real access and data boundaries.

Engineer’s notes

Occasly combines invitation creation, public RSVP flows, guest management, media uploads, private-access controls, and provider-ready email workflows. Its production foundation includes database row-level security, server-controlled changes, schema validation, unguessable event links, duplicate-RSVP protection, upload restrictions, security headers, and endpoint rate limits. The result is more than a visual prototype: it is a working product with operational controls and a deliberate path from private testing to broader availability.

More entries
04VALIDATING

PacketLens: Evidence-First Network Diagnostics

Determining where AI can assist network analysis without being allowed to invent packet-level facts.

Engineer’s notes

PacketLens ingests packet captures and diagnostic screenshots, preserves their provenance, and extracts deterministic flow and protocol observations before any model is involved. Findings distinguish supporting evidence, counter-evidence, limitations, and next steps. Optional AI synthesis receives bounded, normalized observations rather than raw packet payloads and cannot overwrite the underlying facts. The analyzer also uses non-root container execution, reduced system capabilities, a read-only root filesystem, and explicit confidence limits where encrypted traffic prevents a definitive conclusion.

05VALIDATING

Realtime Voice Architecture Benchmark

Comparing modular and native voice-agent architectures for natural conversation, latency, control, and provider flexibility.

Engineer’s notes

A purpose-built evaluation lab was created to compare OpenAI Realtime, Gemini Live, xAI Voice, and modular speech-to-text, language-model, and text-to-speech stacks using LiveKit, Deepgram, Anthropic, OpenAI, and Rime. Twenty-eight scored sessions have been recorded with provider configuration, transcripts, latency observations, quality ratings, and exportable findings. Long-lived provider credentials remain server-side; browser sessions receive scoped short-lived credentials, while same-origin checks, request limits, and access controls protect paid provider routes.

06VALIDATING

AI Search Growth: Evidence Before Automation

Building a local-visibility operations system that converts scattered website and search signals into prioritized, reviewable work.

Engineer’s notes

The system combines bounded website crawling, technical and trust-signal analysis, service-and-location targeting, local-rank context, competitor evidence, historical comparison, and implementation planning. Its core audit completes deterministically before optional AI enrichment is introduced. Business context can inform recommendations but cannot overwrite what the public evidence actually shows. Proposed actions remain reviewable and approval-controlled rather than being published automatically. The current MVP is being developed as an operator system—not a content factory or an opaque AI scoring tool.

07REJECTED

Prompt-Only Agent Security

Testing whether instructions alone can safely prevent an AI agent from performing administrative operations.

Engineer’s notes

Rejected. Telling an agent not to administer a system is not equivalent to preventing it. In FieldThread, administrative code, credentials, and capabilities were removed from the agent environment rather than protected only by prompt language. The agent receives a constrained set of auditable domain actions, while account, organization, and configuration management remain separate and human-controlled. The result is a smaller failure surface and a general design rule: behavioral instructions can guide a model, but enforceable capability boundaries must exist outside the model.

Lab log
$ tail -f /var/log/skylink_lab.log
[ALPHA] Hermes processing field communication through constrained domain tools.
[PASS] FieldThread records retain source attribution and correction history.
[BLOCK] Strata Mail live Gmail access remains locked pending qualification.
[PASS] 17 deterministic command, recovery, and containment tests completed.
[INFO] PacketLens separating deterministic packet evidence from AI synthesis.
[TEST] Voice Lab recorded 28 scored sessions across realtime providers.
[LIVE] Occasly production routes and access boundaries verified.
_

1 User or 50. The caliber remains constant.

"We reject the idea that 'Small Business' implies 'Small Tech.' You deserve the same cybersecurity posture and automation capabilities as a Fortune 500."

Fit

Where the fit is strongest.

We work with founders, professional firms, and growing organizations with complex operations, disconnected systems, or ideas that need thoughtful technical execution. Three shapes come up most often.

Professional firms with client data

CPA and accounting, law, small healthcare

Secure client intake, document exchange, and the controls your obligations actually require — without slowing the practice down.

Driver IRS Pub 4557 / FTC Safeguards · ABA client-data duties · HIPAA Security Rule

Deep dive: Professional firms with client data

Professional firms with client data

A four-person tax practice runs intake by email attachment, keeps a written security plan it wrote once, and books consultations by phone. We start with the posture — email authentication, backups that restore, access that matches roles — then the workflow: a client portal and scheduling that replace the inbox as the system of record. The compliance driver gets stated once. The rest is just a better-run practice.

  • Email authentication
  • Backup restore test
  • Client portal

Trades and services whose work has to be seen

remodeling, construction, catering, landscaping

Your portfolio, your reviews, and your crew's day — connected, so the phone stops being the system.

Driver reviews, referrals, and crews in the field

Deep dive: Trades and services whose work has to be seen

Trades and services whose work has to be seen

A remodeling contractor runs ten crews from a phone: photos by text, quotes by call, schedules in someone's head. We built FieldThread for exactly this — field operations without a dashboard anyone has to learn — and we pair it with a site that shows the work and a review flow that runs itself. The owner keeps running the business from the truck; the business stops depending on the owner's memory.

  • Photo-first field ops
  • Quote-to-schedule flow
  • Review capture

Founders and operations-heavy teams

commercial real estate, property management, logistics, staffing

Strategy first — what's worth automating, what an agent may touch, and what it never may — then build it with a human in the loop.

Driver disconnected systems, contract-heavy workflows, and AI curiosity held back by security

Deep dive: Founders and operations-heavy teams

Founders and operations-heavy teams

A small commercial real estate team wants AI agents tracking contract milestones and reminders, but won't let anything near client documents until it's clear what the agent can reach. We define that boundary first, run the agent in our own harness under it, and only then connect it to their systems. They get the automation; they keep control of the data.

  • Security boundary
  • Human-in-the-loop
  • Milestone automation

Contact

Contact

Start the conversation.

Tell us what's not working, or what you want to build. Every message is read and gets a personal reply. No sales team, no aggressive follow-ups.

start@skylinkone.com
Entity Size

Foundation / Supporting detail

Foundation / Entry point

Free security snapshot

Non-intrusive · nothing installed.

Request it here. We run the review separately and send you the results, in plain language, when it's ready.

01EMAIL SECURITYSpoofing & MFA
  • Domain spoofing risk (SPF/DKIM/DMARC checks)
  • Executive impersonation risk
  • Unauthorized mailbox rule detection
  • MFA enforcement check

Most successful breaches start with email compromise.

02ATTACK SURFACEPublic Exposure
  • Public-facing systems review
  • Cloud services exposure
  • Misconfigured DNS/Web hosting
  • Open ports & outdated services

Attackers scout companies using the same techniques we do.

03ENDPOINTPatch & EDR
  • Patch compliance check (Windows/macOS)
  • Antivirus/EDR readiness
  • Encryption & access control
  • Remote work security posture

Workstations with client data are high-value targets.

04DATA PROTECTIONBackup & Recovery
  • Microsoft 365 backup status
  • File-level vs. full-system protection
  • Ransomware-related data loss risk
  • Retention & recovery readiness

OneDrive is not a backup. Deletion can be permanent.

05CLOUD CONFIGM365 Tenant
  • Microsoft 365 tenant security posture
  • Cloud identity misconfigurations
  • Admin role review
  • Shadow IT detection

A single misconfigured setting can compromise an entire firm.

Foundation / Appendix

The Foundation stack.

Endpoint & Data Protection
EDR (Endpoint Detection & Response)
Behavioral Analysis vs Static Signatures
Device Management (MDM)
Windows / macOS / iOS / Android
Browser Security
Policy Enforcement & Threat Isolation
Remote Monitoring (RMM)
Proactive Patching & Health Telemetry
Business Continuity
M365 Cloud Backup
Unlimited Retention (Email, OneDrive, SharePoint)
Workstation Backup
File-level local encryption
Storage Fees
0.00 USD (Flat Rate)
RTO / RPO Targets
< 1 Hour Critical Recovery
Email Security (AI-Driven)
Threat Detection
AI-Based Behavioral Analysis
Fraud Prevention
Anti-BEC (Business Email Compromise)
Zero-Day Protection
Sandboxed Attachment Analysis
Phishing Simulation
Automated User Testing
Domain Authentication
DMARC Enforcement
p=reject (Strict)
Authentication
SPF + DKIM Alignment
Reporting
MTA-STS + TLS-RPT
Monitoring
Real-time Impersonation Alerts