Sky Link Solutions is a founder-led technology consultancy and custom solutions partner in Pleasanton, CA. We help founders, professional firms, and growing organizations turn complex operations and ambitious ideas into practical, secure technology.
01
How we work.
01
Begin with the problem, not the product.
Most technology projects fail before anyone writes code: the wrong problem, the wrong buy-versus-build call, or a stack that doesn't match the work. Every engagement starts with discovery — separating symptoms from causes, mapping people, process, systems and data, and deciding whether to buy, integrate, improve, or build. Sometimes the answer is a spreadsheet. We'll say so.
02
Integration, not an extension.
We don't bolt on as an outside vendor. We work inside your operation until we understand it better than the software you're paying for, and the solution is designed around that — a process change, an integration, a custom tool, or a stronger foundation. Whatever fits.
03
One standard at any size.
A team of five carries the same data liability as a team of five hundred and deserves the same leverage. Founder-led means senior-level strategy and hands-on execution on every engagement, without one-size-fits-all packages, unnecessary complexity, or AI for AI's sake.
Working model / 01From fragments to a working record.
02
What we do.
01
Strategy
Deciding what to build — and what not to.
Technology strategy and solution architecture
Operational discovery and workflow design
AI opportunity and readiness assessment
Product and MVP planning
Technology modernization planning
Where it starts:a discovery session on one real problem.
The infrastructure you shouldn't have to think about.
Cybersecurity and operational risk reviews
Cloud, network, and workspace modernization
Microsoft 365 and Google Workspace
Backup, recovery, and business continuity
Compliance-ready technical controls — aligned to what applies to you (IRS Pub 4557 / FTC Safeguards, ABA client-data duties, HIPAA Security Rule, PCI DSS). We align controls; we don't certify compliance.
Where it starts:a free, non-intrusive security snapshot.
We do not recommend technology because it is new. We prototype it, test its failure modes, document what held up, and reject what did not. These logs are selected notes from real Sky Link product work, security reviews, and applied-AI experiments.
Working model / 02Defined scope. Controlled access.
Turning everyday field messages, photos, and voice notes into structured project records without giving AI unrestricted control.
Engineer’s notes
FieldThread uses the Hermes agent to interpret existing field communication and convert it into traceable, organization-scoped records. Development has focused on source attribution, anti-fabrication rules, constrained write commands, project routing, audit history, append-oriented corrections, and recovery. Real incident testing exposed identity-attribution and stale-deployment failure modes, which were converted into explicit verification controls. The system is in controlled alpha and still requires broader tenant-isolation and adversarial testing before wider use.
02REJECTED
Unverified Live Gmail Automation
Evaluating whether an AI-assisted mail application should be trusted with live mailbox changes.
Engineer’s notes
The answer was no—not until its provider boundary and recovery behavior could be proven. Live Gmail reads and writes were disabled by default, while unqualified send, draft, trash, and label operations were made to fail closed. One folder-filing operation was rebuilt as a typed, journaled, restart-resumable command with read-back verification and Undo. Seventeen deterministic tests now pass, but valuable Gmail accounts remain blocked until authentication, synchronization, message creation, attachment, and recovery workflows complete the qualification process.
03DEPLOYED
Occasly: Secure Invitation & RSVP Platform
Taking a design-led product from early prototype to a live, mobile-first application with real access and data boundaries.
Engineer’s notes
Occasly combines invitation creation, public RSVP flows, guest management, media uploads, private-access controls, and provider-ready email workflows. Its production foundation includes database row-level security, server-controlled changes, schema validation, unguessable event links, duplicate-RSVP protection, upload restrictions, security headers, and endpoint rate limits. The result is more than a visual prototype: it is a working product with operational controls and a deliberate path from private testing to broader availability.
More entries04VALIDATING
PacketLens: Evidence-First Network Diagnostics
Determining where AI can assist network analysis without being allowed to invent packet-level facts.
Engineer’s notes
PacketLens ingests packet captures and diagnostic screenshots, preserves their provenance, and extracts deterministic flow and protocol observations before any model is involved. Findings distinguish supporting evidence, counter-evidence, limitations, and next steps. Optional AI synthesis receives bounded, normalized observations rather than raw packet payloads and cannot overwrite the underlying facts. The analyzer also uses non-root container execution, reduced system capabilities, a read-only root filesystem, and explicit confidence limits where encrypted traffic prevents a definitive conclusion.
05VALIDATING
Realtime Voice Architecture Benchmark
Comparing modular and native voice-agent architectures for natural conversation, latency, control, and provider flexibility.
Engineer’s notes
A purpose-built evaluation lab was created to compare OpenAI Realtime, Gemini Live, xAI Voice, and modular speech-to-text, language-model, and text-to-speech stacks using LiveKit, Deepgram, Anthropic, OpenAI, and Rime. Twenty-eight scored sessions have been recorded with provider configuration, transcripts, latency observations, quality ratings, and exportable findings. Long-lived provider credentials remain server-side; browser sessions receive scoped short-lived credentials, while same-origin checks, request limits, and access controls protect paid provider routes.
06VALIDATING
AI Search Growth: Evidence Before Automation
Building a local-visibility operations system that converts scattered website and search signals into prioritized, reviewable work.
Engineer’s notes
The system combines bounded website crawling, technical and trust-signal analysis, service-and-location targeting, local-rank context, competitor evidence, historical comparison, and implementation planning. Its core audit completes deterministically before optional AI enrichment is introduced. Business context can inform recommendations but cannot overwrite what the public evidence actually shows. Proposed actions remain reviewable and approval-controlled rather than being published automatically. The current MVP is being developed as an operator system—not a content factory or an opaque AI scoring tool.
07REJECTED
Prompt-Only Agent Security
Testing whether instructions alone can safely prevent an AI agent from performing administrative operations.
Engineer’s notes
Rejected. Telling an agent not to administer a system is not equivalent to preventing it. In FieldThread, administrative code, credentials, and capabilities were removed from the agent environment rather than protected only by prompt language. The agent receives a constrained set of auditable domain actions, while account, organization, and configuration management remain separate and human-controlled. The result is a smaller failure surface and a general design rule: behavioral instructions can guide a model, but enforceable capability boundaries must exist outside the model.
Lab log
$ tail -f /var/log/skylink_lab.log
[ALPHA] Hermes processing field communication through constrained domain tools.
[PASS] FieldThread records retain source attribution and correction history.
[BLOCK] Strata Mail live Gmail access remains locked pending qualification.
[PASS] 17 deterministic command, recovery, and containment tests completed.
[INFO] PacketLens separating deterministic packet evidence from AI synthesis.
[TEST] Voice Lab recorded 28 scored sessions across realtime providers.
[LIVE] Occasly production routes and access boundaries verified.
_
1 User or 50. The caliber remains constant.
"We reject the idea that 'Small Business' implies 'Small Tech.' You deserve the same cybersecurity posture and automation capabilities as a Fortune 500."
04
Fit
Where the fit is strongest.
We work with founders, professional firms, and growing organizations with complex operations, disconnected systems, or ideas that need thoughtful technical execution. Three shapes come up most often.
01
Professional firms with client data
CPA and accounting, law, small healthcare
Secure client intake, document exchange, and the controls your obligations actually require — without slowing the practice down.
A four-person tax practice runs intake by email attachment, keeps a written security plan it wrote once, and books consultations by phone. We start with the posture — email authentication, backups that restore, access that matches roles — then the workflow: a client portal and scheduling that replace the inbox as the system of record. The compliance driver gets stated once. The rest is just a better-run practice.
Email authentication
Backup restore test
Client portal
02
Trades and services whose work has to be seen
remodeling, construction, catering, landscaping
Your portfolio, your reviews, and your crew's day — connected, so the phone stops being the system.
Driver reviews, referrals, and crews in the field
Deep dive: Trades and services whose work has to be seen
Trades and services whose work has to be seen
A remodeling contractor runs ten crews from a phone: photos by text, quotes by call, schedules in someone's head. We built FieldThread for exactly this — field operations without a dashboard anyone has to learn — and we pair it with a site that shows the work and a review flow that runs itself. The owner keeps running the business from the truck; the business stops depending on the owner's memory.
Photo-first field ops
Quote-to-schedule flow
Review capture
03
Founders and operations-heavy teams
commercial real estate, property management, logistics, staffing
Strategy first — what's worth automating, what an agent may touch, and what it never may — then build it with a human in the loop.
Driver disconnected systems, contract-heavy workflows, and AI curiosity held back by security
Deep dive: Founders and operations-heavy teams
Founders and operations-heavy teams
A small commercial real estate team wants AI agents tracking contract milestones and reminders, but won't let anything near client documents until it's clear what the agent can reach. We define that boundary first, run the agent in our own harness under it, and only then connect it to their systems. They get the automation; they keep control of the data.
Security boundary
Human-in-the-loop
Milestone automation
05
Contact
Contact
Start the conversation.
Tell us what's not working, or what you want to build. Every message is read and gets a personal reply. No sales team, no aggressive follow-ups.